Real-time AI voice agents

The AI Voice Operating System for every phone line

Aura places and answers human-like phone calls in under 600 milliseconds per turn — grounded in your knowledge, wired to your tools, and live on your own numbers.

<600msturn latency
40+languages
99.9%uptime SLA
24×7always answering

Powering voice for high-volume teams across industries

Fintech Healthcare E-commerce Real estate Logistics SaaS
Why teams buy Aura

The fastest path to conversations that convert

Replace voicemail, hold music and missed follow-ups with an agent that answers instantly, never sleeps, and gets measurably better every week.

Answer every call instantly

Zero hold time, 24×7. Inbound or outbound, every caller reaches a capable agent on the first ring — no queue, no voicemail.

Cut cost per conversation

Up to 62% cheaper than a human-only team at scale — usage-based, with no idle headcount between call spikes.

Scale without hiring

Handle 10 calls or 10,000 in parallel. Spin up new agents in minutes — no recruiting, training or ramp time.

Live in days, not quarters

Upload your knowledge, pick a voice, connect a number. Most teams place their first production call within a week.

Why Aura

Not a Twilio wrapper. A full voice platform.

Everything between the ring and the hang-up — perception, reasoning, action — owned end-to-end so calls feel human and actually do things.

Sub-600ms turn latency

Streaming VAD → STT → LLM → TTS with barge-in. No "wait for the full reply" stall — audio starts before the model finishes thinking.

RAG-grounded answers

Per-agent knowledge bases over pgvector. Ingest PDFs, DOCX, URLs and databases — agents answer from your facts, with citations.

Function-calling tools

Agents book demos, create leads, check orders — calling your APIs mid-conversation. Sensitive actions can require one-click human approval.

Workflows & automations

Post-call DAGs fire on events — send a webhook, schedule a follow-up call, update a CRM, route to a human. State survives worker restarts.

Enterprise-grade & multi-tenant

JWT users, scoped API keys, Fernet field encryption, GDPR export/erase, audit logs and per-tenant white-label branding out of the box.

Cost-tracked & resilient

A smart router picks the best LLM/STT/TTS per turn and tracks spend. Circuit breakers fail over to fallback providers mid-call — automatically.

3.2M+minutes handled
87%first-call resolution
62%lower cost vs human-only
4.7/5avg caller sentiment
The business case

Every missed call is lost revenue. We answer it.

Teams switch to Aura because the math is simple: more conversations, handled faster, at a fraction of the cost — and the quality is measurable on every call.

  • Recover the 30–60% of inbound calls that go unanswered after hours.
  • Reach every new lead in seconds — speed-to-lead that humans can't match.
  • Free your team for the 13% of calls that genuinely need a human.
  • Pay only for connected minutes — costs flex with your volume.
Estimate my ROI
A 5,000-call month, before vs after
Calls answered62%100%
Avg. speed-to-answer4h 20m< 1 sec
First-call resolution48%87%
Cost per conversation$6.10$2.30
Agents needed for peak14 FTE0 extra
≈ $19k saved + 1,900 more conversations / month

Illustrative model based on typical mid-market deployments. Your numbers will vary.

See it in action

Watch Aura handle a live call

Press play to watch a real-time call unfold — transcript, tool calls and outcome, exactly as your callers would experience it.

Aura · Sales Agent 00:00
Press “Play call” to start the demo conversation ▶

Simulated for illustration. Book a real demo → and we'll dial your phone with a live agent.

The turn loop

A whole conversation in the blink of an eye

Each turn streams through six stages in parallel. The caller hears the first words before the model has finished its sentence.

Listen & detect

Silero VAD + streaming Deepgram STT decide the instant a caller is done speaking.

Think & ground

RAG retrieval + caller memory + intent run in parallel, then the smart-routed LLM streams a reply.

Speak & act

Sentence-by-sentence TTS streams back while tools fire. Barge-in lets the caller interrupt naturally.

See the full architecture
Twilio audio in VAD STT RAG LLM smart router TTS Tools ⟳ barge-in interrupts at any moment audio out ↩
How we compare

Aura vs the alternatives

Human-only teams don't scale. DIY builds take quarters. Generic bots sound robotic and can't act. Aura is the production-ready middle.

 AuraHuman-only teamDIY in-house buildGeneric AI bot
Answers 24×7 instantlyLimitedMaybe
Sub-600ms human-like latencyHard1–3s lag
Grounded in your knowledge (RAG)Build itGeneric
Takes actions (tools / CRM)Build it
Scales to 1000s in parallelHire & trainOps burden
Time to launchDaysWeeks (hiring)Months+Days
Cost at scaleLowHighHigh (eng)Low
Enterprise security & complianceN/ADIYVaries
Built for outcomes

One platform, many voices

Spin up a named agent — persona, greeting, voice, language, knowledge, tools — and point it at a use case.

Lead engagement

Instantly call inbound leads, qualify, and book demos before they go cold.

Customer support

Resolve FAQs and order status 24×7, escalating to a human only when needed.

Appointment reminders

Confirm, reschedule, and reduce no-shows with proactive outbound calls.

Collections & renewals

Tactful payment reminders and renewal nudges that respect caller sentiment.

Loved by operators

Teams that switched aren't going back

From first-call resolution to recovered revenue, here's what changes when every call gets answered.

"We were missing half our after-hours leads. Aura now calls every one within seconds — qualified-meeting bookings are up 38% with zero extra headcount."

RM
Riya M.VP Revenue · B2B SaaS

"The latency is unreal — callers genuinely don't realise it's AI. It pulls the right answer from our docs and books the appointment on the same call."

AD
Arjun D.Head of Support · Healthtech

"Collections calls used to burn out our team. Now an agent handles the first touch tactfully and we only step in when it matters. On-time payments up 27%."

SK
Sneha K.Ops Director · Fintech

Representative outcomes from early deployments. Names anonymised at customer request.

Simple, usage-based pricing

Plans that scale from pilot to production

Start free. Pay for the minutes you use. Every plan includes the full real-time pipeline.

Free

For your first agent

$0

50 minutes / month

Start free
Most popular

Growth

For scaling teams

$249

5,000 minutes / month

View plan

Enterprise

Dedicated & compliant

Custom

500k+ minutes / month

Contact sales
Enterprise-ready

Security and compliance, built in

Multi-tenant isolation, field-level encryption and a full audit trail — so security review is a checkbox, not a blocker.

SOC 2 Type II GDPR · export & erase HIPAA-ready Field-level encryption SSO / SAML Full audit logs Data residency options 99.9% uptime SLA
Get started

Live in three steps

No procurement marathon. Most teams go from sign-up to a real call within a week.

Build your agent

Add a persona, pick a voice and language, and upload your knowledge — PDFs, docs, URLs or a database.

Connect & configure

Attach a phone number, wire your CRM and tools, and set escalation rules. Test live from the dashboard.

Go live & scale

Flip it on for inbound, or fire outbound campaigns over the API. Watch transcripts and outcomes in real time.

FAQ

Questions, answered

The sub-600ms latency, natural barge-in and backchannels make calls feel human. You decide whether the agent discloses it's an AI — many regulations and best practices recommend it, and the agent can do so gracefully.

Most teams build and test an agent in a day and place their first production call within a week — no long integration project required.

Yes. Ingest your PDFs, docs, URLs and databases into a per-agent knowledge base, and register your APIs as tools so the agent can take real actions — book, create, update, check status.

You set escalation rules — by topic, sentiment or turn count — and the agent warm-transfers to a human with full context. Sensitive tool actions can require one-click human approval.

Multi-tenant isolation, field-level encryption, SSO/SAML, full audit logs, GDPR export/erase and SOC 2 / HIPAA-ready posture come standard. Enterprise plans add a DPA and data-residency options.

Usage-based: a monthly plan with included minutes plus a low per-minute overage. Start free, then scale to Growth, Scale or Enterprise. See the pricing page for the full breakdown in USD and INR.

Hear it for yourself

Book a 20-minute call with our team — we'll dial you with a live AI agent built on your own knowledge base.